Here's a story that I read:
Simply talking doesn’t make anyone a good communicator — just like hearing someone doesn’t make us good listeners. In fact, being a good communicator means being a good listener, according to Aaron Karmin, MA, LCPC, a psychotherapist at Urban Balance.
via Pockethttp://psychcentral.com/blog/archives/2013/10/22/6-strategies-to-become-a-better-communicator/
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